Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Northeast Massachusetts Comprehensive Treatment Centers to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Northeast Massachusetts Comprehensive Treatment Centers.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


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24/7 Appointment Scheduling

When an individual decides that he or she wants to break free from the grips of an opioid addiction, it is not uncommon for that person to feel overwhelmed by the process of seeking treatment.

At Northeast Massachusetts Comprehensive Treatment Centers, we understand how brave this decision is and we are committed to helping men and women receive the care they need to reclaim their lives. We put forth every effort to inform prospective patients about our services and have implemented a streamlined admissions process to make the transition to a recovered life as simple as possible.

In order for a man or woman to receive treatment at one of our centers, the following pre-admissions criteria must be met:

  • You must be opioid dependent for at least 1 year or more.
  • You must be at least 18 years old.

If you or someone in your life meets the above criteria, then you or your loved one is eligible to receive our world-class medication assisted treatment. Our staff can be contacted to answer any questions that you may have, and is happy to schedule an intake for admission on a day and at a time that is convenient for you.

Prospective patients should also be aware of the following policies that apply to all patients on the day of their intake:

  • You must show a valid form of identification.
  • You must be in a state of withdrawal, unless you are currently pregnant.
  • You must bring proof of insurance if you plan on using your insurance to pay for treatment.
  • You must bring any and all active prescriptions with you.
  • You must provide documentation of any prior addiction treatment that was received.

On the actual day of your intake, you will complete the following and then receive educational literature about addiction and recovery and attend an intake group prior to admission:

  • Drug screening
  • Full physical
  • Pregnancy test (female patients only)
  • Biopsychosocial assessment (this will allow our staff to get a better understanding of your treatment needs)

Our medical director makes all final decisions regarding admissions, and can determine if a patient is able to receive medication on his or her first day at our center. Unless there exists some extenuating circumstances, most patients will receive their first dosage of their medication at this time. Once the process of admissions is complete, each patient will be assigned a counselor and can schedule the first few orientation and therapy appointments at our center.

To learn more about our admissions process and the treatment we offer, please contact a Northeast Massachusetts Comprehensive Treatment Center today. We are here to help you achieve the recovered life you deserve to be living.